Vendor terms & conditions

Viabithome's Fees and Credit Policy :

Changes to the Fees and Credits Policy and the fees for our services are effective after Viabithome provides you with at least fourteen (14) days' notice of the changes by posting the changes on Viabithome. However, Viabithome may choose to temporarily change Viabithome's Fees and Credits Policy and the fees for Viabithome's services for promotional events (for example, free listing days) and such changes are effective when Viabithome posts the temporary promotional event on Viabithome. Viabithome may, at Viabithome's sole discretion, change some or all of Viabithome's services at any time. In the event Viabithome introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in U.S. Dollars (USD).

Unless granted an exception by Viabithome, Viabithome requires all seller accounts to provide a credit or debit card for the purposes of verification of their identity, and for payment of fees and services rendered.

You are responsible for paying all fees associated with using Viabithome's service and Viabithome and all applicable taxes. If a seller owes more than $3.00 USD in fees at the beginning of the month, they are emailed an invoice detailing the amount due. Payment for the amount due must be made in full within 30 days of the date on the invoice.

Fees for our services will be described once they are determined.

Listing Description:

You must be legally able to sell the item(s) you list for sale on the Site. You must describe your item and all terms of sale on the listing page of the Site. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All listed items must be listed in an appropriate category. Each listing must accurately and completely describe the item/items for sale in that listing. If the "in stock" quantity is more than one, all items in that listing must be identical. Each unique item must have its own listing. Listings may not contain outbound links that direct users off of Viabithome.

Binding Sale:

All sales are binding. If you, as a seller, receive a purchase request (order) you are obligated to complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of your listing (such as payment method), or (b) you cannot authenticate the buyer's identity.


Without limiting any other remedies, Viabithome, without notice, may suspend or terminate your account if Viabithome suspects, in its sole discretion, that you (by information, investigation, conviction, settlement, insurance or escrow investigation, or otherwise) have violated any of Viabithome's policies set out in this Agreement, the Privacy Policy, or any other policy documents or community guidelines, or you have engaged in an improper or fraudulent activity in connection with Viabithome. If Viabithome terminates a listing or your account, if you close your account, or if the payment of your seller fees cannot be completed for any reason, you remain obligated to pay Viabithome for all unpaid fees plus any penalties, if applicable. If the seller's account is not paid in full and becomes past due, Viabithome reserves the right to attempt to collect past due fees by charging the seller's card on file. The seller risks additional penalties such as the suspension of privileges and/or termination of the account and other collection mechanisms (including retaining collection agencies and legal counsel). If you have a question or wish to dispute a charge, contact Viabithome support.


The price stated in each Viabithome Item Description must be an accurate representation of the sale. Manipulation refers to activities whereby the price no longer accurately represents the monetary value of the transaction. For example manipulative activities include, but are not limited to, intentionally stating one price in the Item Description but charging a higher price to the buyer, altering the item's price prior to a sale for the purpose of avoiding Viabithome transaction fees, and hacking into another's account and altering prices. Neither buyer nor seller, may manipulate the price of any item for any reason.

Sellers have up to 90 days from the date of the transaction to request refunds on the final value fees. Final value fee refund requests on transactions outside of 90 days will not be honored.